We protect the ongoing interests of consumers and businesses operating in the Territory through our regulatory decisions and advice to the ACT Government.

27 Feb 2025

2023-24 Utility licence annual report

The ICRC has released the 2023-24 Utility Licence Annual Report and NERL Retailer Report outlining their performance.

10 Dec 2024

Compliance and Enforcement Strategy

After considering stakeholder feedback on its draft, the commission has released its compliance and enforcement strategy.

25 Nov 2024

ACT Retail Electricity (Transparency and Comparability) Code Guideline

The commission updated the examples in the guideline to illustrate how to calculate the comparison percentages for time-of-use offers to reflect a representative consumption determination that contains half-hourly usage profiles for time-of-use tariffs.

6 Nov 2024

ACT retail electricity market monitoring report 2024

The commission has released its first monitoring report on the ACT retail electricity market, focusing on retail electricity prices and competition outcomes for residential and small business customers.

Regulated Water and Sewerage Services Prices 2023–28

The Treasurer has asked us to set prices for regulated water and sewerage services provided by Icon Water for the 5 years from 1 July 2023. We will investigate the prudent and efficient costs of delivering these services.

Water and Sewerage Capital Contributions Code

The commission is conducting a review of the Water and Sewerage Capital Contributions Code. The Code sets funding arrangements for future water and sewerage infrastructure necessitated by population growth in the ACT.

Retail Electricity Prices 2024-27

The commission will determine a price direction for standing offer electricity prices for small customers from 1 July 2024 – 30 June 2027. On 1 June 2023, we received terms of reference to investigate and determine a price direction for the supply of electricity to small customers.