We protect the ongoing interests of consumers and businesses operating in the Territory through our regulatory decisions and advice to the ACT Government.

8 Apr 2024

ICRC releases the Utility Licence Annual Report and National Energy Retail Law Compliance Report 2022-23

On 8 April 2024, we released our report on how the licensed water and energy utilities performed in delivering safe, reliable and quality services to ACT households and businesses over 2022-23. We also released our report on how well National Energy Retail Law retailers complied against the Consumer Protection Code 2020 (ACT).

21 Mar 2024

Setting electricity prices for the next 3 years

The commission received 3 submissions to the draft report on setting standing offers for retail electricity prices for the next 3 years. We will be releasing our final decision in mid-2024.

29 Jan 2024

Draft report – Electricity price investigation 2024-27

We released a draft report and proposed price direction for standing offer prices for the supply of electricity by ActewAGL to small customers for the period 1 July 2024 to 30 June 2027. Submissions on the draft report close on Thursday 29 February 2024.

1 Aug 2023

Setting electricity prices for the next 3 years

The commission received 7 submissions to the issues paper on setting electricity prices for the next 3 years. We will be releasing our draft decision and holding a public inquiry in early 2024.

Regulated Water and Sewerage Services Prices 2023–28

The Treasurer has asked us to set prices for regulated water and sewerage services provided by Icon Water for the 5 years from 1 July 2023. We will investigate the prudent and efficient costs of delivering these services.

Retail Electricity Prices 2020-24

On 28 May 2019, the Commission received a terms of reference from the Treasurer to determine a price direction for standing offer prices for the supply of electricity to small customers who consume less than 100 MWh of electricity over any period of 12 consecutive months.

Retail Electricity Prices 2024-27

The commission will determine a price direction for standing offer electricity prices for small customers from 1 July 2024 – 30 June 2027. On 1 June 2023, we received terms of reference to investigate and determine a price direction for the supply of electricity to small customers.